At HimBasket (A Registered Trademark Entity under Class 30, 35, and 43), we value open communication and genuine feedback from our community. To maintain a high standard of interaction for our Cafe, Grocery, and Hospitality services, we adhere to the following policy:
1. Purpose of the Policy
This policy ensures that our digital platforms remain a helpful and safe space for customers to share their experiences regarding our organic produce, culinary offerings, and stay facilities.
2. User Guidelines (The Do’s)
- Authenticity: We encourage reviews based on actual purchases or stays. Please be as specific as possible (e.g., mention the dish name or the freshness of the produce).
- Constructive Feedback: We welcome all types of feedback. If a service didn’t meet your expectations, tell us why so we can improve.
- Respectful Tone: Keep the conversation polite and professional.
3. Prohibited Content (The Don’ts)
To protect our ecosystem, we will remove comments that contain:
- Spam & Self-Promotion: Links to third-party websites, advertisements, or irrelevant promotional content.
- Inappropriate Language: Profanity, hate speech, threats, or discriminatory remarks.
- Private Information: Posting phone numbers, email addresses, or transaction IDs in public comments.
- Malicious Content: Links to viruses, malware, or phishing sites.
- Conflict of Interest: Fake reviews or “review bombing” by competitors.
4. Moderation Rights
HimBasket reserves the right to:
- Monitor & Review: All comments are subject to moderation before or after being published.
- Remove/Edit: We may delete or hide any comment that violates this policy without prior notice.
- Block Users: Repeat offenders who post spam or abusive content will be permanently banned from our platform.
5. Rights to User-Generated Content
By posting a comment or uploading a photo (such as food or farm photos) on our site, you grant HimBasket a non-exclusive, royalty-free right to use, reproduce, and display that content for marketing and promotional purposes.
6. Liability Disclaimer
Comments posted by users represent their personal opinions and do not necessarily reflect the views or values of HimBasket. We are not responsible for the accuracy or reliability of user-generated content.